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Assistant Manager Payroll Operations

payroll

malaysia

Damansara Height, Kuala Lumpur

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2 boxes are available

Requirements:

  1. Degree in HR / Accounting / Business Admin / any relevant field

  2. Experience in Payroll China / SG / Thailand / Vietnam / Japan (any 2 / 3 countries at least)

  3. Good in Excel

  4. Fast learner, detail oriented and good team-work spirit

  5. Good leadership skills

Roles and Responsibilities:

  1. Payroll functional service to Asia Pacific countries.

  2. Contribute in global migration and implementation project in a Business Process Outsourcing (BPO) environment.

  3. Client Management for service delivery as per Service Level.

  4. Ownership of process, knowledge documents, and team performance and development.

  5. Ensure full compliance with statutory requirements.

  6. Maintain emphasis within the team on deadlines, quality, knowledge, control procedures and continuous improvement on performance standards in a multi-country payroll environment.

  7. Assist to develop effective workflow processes and efficient manpower structure.

  8. Review and provide process improvement opportunities.

  9. Prepare monthly billing on recurring fees and any charge back expenses.

  10. Encourage the team to foster greater teamwork and cooperation amongst them, which includes counseling and conflict resolution.

  11. Handling enquiries from clients and resolving any issues arising.

  12. Assist to conduct monthly and quarterly business review with client on payroll operations performance.

  13. Perform Change Request, SCR Testing

  14. Perform any ad-hoc task assigned by the superior to ensure the smooth operation of payroll processes.