Customer Success Executive

Damansara Height, Kuala Lumpur

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Job Responsibilities:

Preparing and managing RFI/RFP from clients

Customer relationship management

Customer Support and issue resolution

Presentation, sales deck preparation

Proposal preparation and submission

Contract review and liaison with potential clients

Mandatory Skill Sets:

Knowledge in Payroll Operation / Payroll Application/BPO (2 yrs min)

Strong written and verbal communication skills required

Ability to work both independently and as a team member required

Excellent organizational skills and attention to detail required.

Ability to work discretely with sensitive and confidential data required

Customer Relationship management

Adaptability and resilience