Industry
The challenge
Our client faced the potential shutdown of a major production line due to unintentional overtime violations in a highly regulated environment. The challenge was further complicated by manual payroll processes, such as paper-based time tracking, which introduced errors in calculations, consolidation, and reporting. Additionally, managing complex internal structures and integrating payroll with financial systems made ensuring wage accuracy and timely payments a daunting task, further increasing operational risks.
With operations spanning 14 APAC countries and 18,000+ employees, our client outsourced payroll to OS HRS nearly 20 years ago. Together, they collaborated with HR and payroll teams to identify key challenges, prioritize solutions, and implement advanced payroll, compliance, and employee self-service modules aligned with strict SLAs. Achievements included:
Digitalizing time and attendance management
Automating approvals to eliminate payroll errors
Developing custom solutions for corporate audits
Centralizing employee support via HelpDesk
Aligning global HR practices with local compliance
Integrating payroll seamlessly with the global HR system
Explore their success stories and see how our solutions can transform your business too. Don’t forget to check out more case studies to learn how we’ve made a difference across industries!
