Automotive Industry Payroll Transformation

Industry

Automotive

The challenge

Our client faced the potential shutdown of a major production line due to unintentional overtime violations in a highly regulated environment. The challenge was further complicated by manual payroll processes, such as paper-based time tracking, which introduced errors in calculations, consolidation, and reporting. Additionally, managing complex internal structures and integrating payroll with financial systems made ensuring wage accuracy and timely payments a daunting task, further increasing operational risks.

Company Background

Our client, a global leader in the automotive industry with German roots, focuses on innovation and eco-friendly technologies. Their commitment extends beyond developing exceptional, safe vehicles to offering advanced mobility solutions, including autonomous driving and smart vehicle connectivity. These efforts reflect not only a passion for innovation but also a dedication to corporate social responsibility, shaping the future of sustainable and responsible transportation.

The Solution

With operations spanning 14 APAC countries and 18,000+ employees, our client outsourced payroll to OS HRS nearly 20 years ago. Together, they collaborated with HR and payroll teams to identify key challenges, prioritize solutions, and implement advanced payroll, compliance, and employee self-service modules aligned with strict SLAs. Achievements included:

Digitalizing time and attendance management

Automating approvals to eliminate payroll errors

Developing custom solutions for corporate audits

Centralizing employee support via HelpDesk

Aligning global HR practices with local compliance

Integrating payroll seamlessly with the global HR system

Achievements

Within just 3 months, overtime violations dropped from 10% to 0%

Significant cost savings were achieved by avoiding regulatory penalties

Recurring violations were prevented, ensuring smooth business operations

Compliance with local regulations was strengthened through timely updates and robust support

Client satisfaction has been maintained for over 20 years, even through multiple mergers and acquisitions at both global and country levels

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